2013 Testimonials

Regarding AE Resource Webinar – Foresight 20/20: Creating a Crisis Prevention & Response Plan: Thanks Krysten! As always, an interesting and needed issue for us to deal with.”
L. Scott Barnard, Barnard Architects – Georgia, December 10, 2013

Thanks so much, Lisa, for all your help and professional service.”
Eleana Hall, Hall Architects, PA – Florida, December 6, 2013

Kaitlin – Please find attached the completed application for the Navigator’s PL Insurance. THANK YOU FOR MAKING THIS EASY FOR ME!”
Terry Coder, Coder Engineering, Inc. – Kansas, December 3, 2013

Ashley, These premiums are very competitive and I believe are the strongest quote/policy we have. Thank you for working with us on this. It is greatly appreciated and I would like to be working with your firm.”
Sharon Perdue, Bessolo Design Group, Inc. – Florida, December 3, 2013

Michael, I want to let you know how much we love doing business with your company. Chris and Lori have been amazing to work with. They are positive & upbeat, eager to help, quick to respond, and the best part – they make us feel like we matter. They do this in part by the way they treat us. We are a small company, but that doesn’t seem to matter to your company. We love you guys! (Sorry for the informality, but judging from your Christmas cards you might be ok with that.)”
Shauna Watson, Watson Engineering Company, Inc. – Utah, December 3, 2013

Lisa, Thank you for your continued prompt and courteous attention to us. We truly appreciate it!”
Eleana Hall, Hall Architects, PA – Florida, November 5, 2013

Regarding AE Resource Webinar – Yours, Mine, and Ours…Who’s Responsible for the Design: Thank you Krysten. I thought the webinar was excellent.”
Alan F. Lamson, FLB Architecture & Planning, Inc. – Connecticut, October 23, 2013

Regarding AE Resource Webinar – Yours, Mine, and Ours…Who’s Responsible for the Design: Thank you for this great webinar… Thanks again!”
Dori Katz, PE, DMPK HouseWorks, LLC – October 22, 2013

Lisa, I appreciate you made everything so easy for me. Thank you so much for your help.”
Wing F. Wong, PE, WW Consulting – New York, October 22, 2013

Julia, Thank you so much for your super prompt response. You are awesome “
Tony Akel, Akel Engineering Group, Inc. – California, October 22, 2013

Lisa, It is rare to meet such a down to earth person as yourself. I appreciate you and Hall & Company for working with me and taking the time and patience necessary to walk me through the process. I wanted to thank-you for your help and for the gift that you sent. But the true gift is your personality (bed side manor) and your genuineness. It has been said that people do business with people they like. You have earned my respect and admiration for your outstanding customer service. Again, thanks for your professionalism, courtesy and follow-through. I am looking forward to working with you on a continued basis and I will recommend you to others which is a habit that I do not do as a practice. Again thanks for all of your help. Please keep in touch.”
D. Cooper II, Automation Design Consultants – North Carolina, October 2, 2013

Regarding AE Resource Webinar – Understanding Claim Exposures and Contractual Risk Transfer: Thanks a millions, especially on those webinars.”
Chi-Pang Lai, AIA – September 12, 2013

Regarding AE Resource Webinar – Understanding Claim Exposures and Contractual Risk Transfer: I have just viewed the excellent webinar today… Thank you. A very informative session.”
Tim Dunn, Dunn Laboratories – September 10, 2013

Regarding AE Resource Webinar – Understanding Claim Exposures and Contractual Risk Transfer: I thought the content was valuable. Thanks for providing this service.”
Karen Nathman, Cobb Engineering – Oklahoma, September 10, 2013

Brian, It has been our pleasure doing business with you. We appreciate all your time and efforts in obtaining the best possible insurance policies and the quotes that were most suitable for us and best met our needs. Please rest assure that you’re extensive customer service skills have not gone unnoticed and it is with great pleasure we shall refer your services. It is because of this that we are interested in knowing if you also offer other kinds of insurances such as, Construction Liability, Umbrella, Flood Insurance and Builders Risk Insurance in order for consideration sometime in the near future.”
Abigail Padilla, Jorge Mastropietro Atelier – New York, August 19, 2013

Thank you Sandee; it is a pleasure working with you and I appreciate your help renewing my coverage this year. “
Mark Montoya, Visus Consulting Group, Inc. – Colorado, August 13, 2013

Kaitlin I would like to say that I found dealing with you to be quite a pleasure considering that buying insurance is about as much fun as going to the dentist. Your company was referred to me by Gregory Martz from Dayton & I will be happy to do the same.”
Marty Lange, Martin J. Lange Architects, LLC – Ohio, August 13, 2013

Regarding AE Resource Webinar – Claim Case Study: The Case of the Cracked Apron: Thank you for providing an interesting topic.”
Joe Nickels, Nikels Structural Engineering – August 13, 2013

Regarding AE Resource Webinar – Claim Case Study: The Case of the Cracked Apron: Four of our professional staff and I attended the webinar Claim Case Study: The Case of the Cracked Apron. We found it quite applicable because this is exactly the type of project we design and for which we provide construction services.”
Gail Goetzinger, Precision Approach Engineering, Inc. – July 31, 2013

Regarding AE Resource Webinar – Claim Case Study: The Case of the Cracked Apron: The concrete webinar was both educational and interesting.”
Tim Rohleder, Rohleder Borges Architecture – Washington, July 31, 2013

Regarding AE Resource Webinar – Claim Case Study: The Case of the Cracked Apron: Ms. Bernal, WOW, this was an EXCELLENT case study. Although it may keep me awake for a few nights – hahhaha Floyd T.”
(FT) Hopkins, Hopkins International Architecture – Texas, July 30, 2013

THANK YOU GEOFF, WE ENJOY DOING BUSINESS WITH YOUR FIRM AND THE FOLKS THAT HAVE OUR BEST INTEREST AT HEART.”
Bill McMonagle, Harris McMonagle Associates – July 25, 2013

Thanks Matthew, I will let you know if we get an award so coverage can be locked prior to starting any work. You attention to this matter has been outstanding and this is exactly the type of service that reinforces why we use Hall & company.”
Tim Salmons, Salmons PC – July 25, 2013

Kaitlin, Thank you for preparing this proposal…thank you for finding this policy at such a good price.”
Michael Ehrlich, Michael Erlich Structural Engineering Inc. – July 24, 2013

Chris, Thank you again for the excellent service that you have provided for us over the last few years–we really appreciate it.”
Douglas Bock, Domin Bock Architects, LLC – Florida, July 10, 2013

Thank you! Allison does a great job.”
Sandra Vinton, Welch Associates Land Surveyors, Inc. – Massachusetts, July 5, 2013

Thank you Matthew for sticking with us for so long. I’m very pleased that we are able to give you this opportunity to provide coverage for us. Your willingness to continue to work to gain our business is greatly appreciated and I look forward to a long and successful association between Stapley and Hall and Company.”
Jan Welch, Stapley Engineering – Boise, ID, June 27, 2013

Allison… Thank you for taking care of my request so quickly! You and your team are awesome!”
M. Welch, Welch Associates Land Surveyors, Inc. – Massachusetts, June 26, 2013

Chris – Thank you for getting that bound and taken care of. I think we will hold off on the Cyber Liability Insurance, possibly next year. Thank you for bringing it to our attention. That is one of the things we like about doing business with your company…you do a great job keeping your clients up to date in a proactive manner.”
Shauna Watson, Watson Engineering Company, Inc.

Kaitlin and Jen -You two are great. We really appreciate working with you. .. Thanks for your help and consideration.”

Kaitlin…You have been very helpful. I will pass the word.”
Michel Boufadel, ENVHYDRO Corporation – Pennsylvania, June 20, 2013

Thanks Sandee. I will continue to refer those who ask about our insurance coverage to Hall and Company.”
Steven Neugebauer, SNR Company Environmental Consultants LLC – Washington, June 19 2013

Jen – We are very pleased with your services and appreciate your offer for the continuing education program. Please do not hesitate to use us as a reference. As you can imagine, we are “courted” annually by other insurance firms who tout their products and services as being superior. However, my experience with you and your firm has been excellent, and we look forward to continuing our relationship with you.”
Harry Harris, William Henry Harris & Associates, Inc. – Virginia, June 19, 2013

Lisa – Thank you very much for all of your hard work and great service. My partner and I appreciate it very much. We will certainly look into the other opportunities you mention.”
Jim Childress, Design House Architectural Services – Illinois, June 17, 2013

Always a pleasure working with you Jessica! Hall and Co. is first on my list for any of our insurance needs.”
Maurice Lloyd, Alpha Omega Environmental LLC – Kentucky, June 14, 2013

Chris – Thank you. We are very happy with your service.”
Jacklynn Ruggirello, Chilkat – Alaska, June 14, 2013

Regarding Certificate Portal Processing: Thanks for your promptness. I’ll try not to make it a rush job the next time. This ‘generic’ copy is should do the trick.”
Verlene Thorp, Thorp Associates PC – Colorado, May 28, 2013

Kaitlin, thank you very much for getting us the Worker’s Comp coverage, we greatly appreciate you making this happen. I was preparing for a battle with our current/former agent to get the needed certificates and it was a great relief to not have to go down that road.”
Pamela Welch, PLS, Welch Associates Land Surveyors, Inc. – Massachusetts, May 21, 2013

“Regarding Certificate Portal Processing: Thank you (Kiera)! I really liked the certificate request process online and it was nice to be able to print out my list for the record.”
Jan Yechout, Precision Approach Engineering, Inc. – Oregon, May 17, 2013

Thank you Sandee. You guys are the best!”
Kenneth van Dissel, Van Dissel Engineering – California, May 7, 2013

Lisa – Thank you for following up on our previous correspondence. I did, in fact, view the ‘Bright Gray Line’ webinar and thought it was very good, concise and to the point. I appreciate you sharing that opportunity with me. Turns out the presenter, David Eriksen, spoke at a conference here in Columbus on April 25th and I had a chance to speak with him about his presentation as well as the webinar topic.”
John Schilling, Design Group – Ohio, May 6, 2013

Thanks Melissa. You guys are fantastic… Sandee had taken care of everything for us, but needed reassurance before I leave the office for the weekend. We do appreciate how easy your company is to work with and how diligent you are in helping us keep costs down. I have referred you to another architectural firm.”
Verlene Thorp, Thorp Associates – Colorado, April 12, 2013

Jen, thanks for your assistance and patience with us over the past 8 months, 40+ emails, phone calls, etc. You were very helpful to our efforts to get our venture rolling!”
Derek & Mark, JB Civil Inc – Colorado, March 15, 2013

Kaitlin – Thanks again for your very professional help with this, as always.”
John Geare, Geare Group Consulting – California, March 14, 2013

Aime – I can’t even begin to tell you how AWESOME you are! You have made my whole month! Thank you so very much for your very prompt response to my request.”
Dena McAtee – MWBDA – Washington, March 13, 2013

Always my hero. You are right on the spot with this. Thank you so very much, Mr. Matt!!!!”
Claudia J Nelson, Sazan Group – March 13, 2013

Regarding AE Resource Webinar – The Impact of Onerous Provisions: Thanks Krysten. Another excellent webinar presentation. The speaker, Colleen Palmer, was a very good speaker and presented her information clearly and in a lively manner. I will reviewing the slides I downloaded again to see what else I can glean from them.”
Ross Spiegel, Fletcher Thompson – Connecticut, March 8, 2013

Matthew – Many Thanks, don’t know what I would do without your coming to my rescue!!!!”
Carolyn Kaisand, AEI Engineering – Texas, March 7, 2013

Ashley – Any chance I get, I recommend your group. I’ve appreciated your responsiveness and competent assistance.”
Eric Tholen, EFT Architects – Utah, March 7, 2013

Chris – Thanks…you have done a good job….I will refer when the opportunity comes around.”
Dan Holmgren, ThotPro Inc. – Alaska, March 6, 2013

Sandee – Thank you. I’ve been very happy with your service.”
Brian Krombein, PE, PLS, Vermilion Peak Engineering – Colorado, March 6, 2013

Regarding Certificates of Insurance: Fabulous!! Thank you Barbara – you’re the best!”
Robin Corr, Gessner Engineering, LLC – Texas, March 5, 2013

Sandee, thanks again and I just referred another one of my colleagues to you, because you guys are great.”
Martin Rose, Rose Environmental – Washington, February 25, 2013

Matthew – I appreciate your diligence. Most don’t follow through, and that’s one of the main reasons you have The Jarvis Group’s business.”
Richard Matthias, DVM Esquire, The Jarvis Group – Florida, February 15, 2013

Chris – you are welcome. I mailed my first payment yesterday, so we should be good to go. Thanks for your help and keeping the costs reasonable.”
Bob Nicholson, Architectural Elevator Consulting LLC – Washington, February 11, 2013

Melissa, you have done an excellent job for me, and I will enthusiastically recommend you to my professional colleagues as the opportunity arises. Thanks again.”
Basil Smith, SFA and Associates, LLC – Georgia, February 11, 2013

Thanks Geoff, You guys are doing a great job and I have referred you before.”
Darin Tiffany, PE, Sol Chavez & Associates, Inc. – Colorado, February 8, 2013

Regarding AE Resource Webinar – Negotiating the Professional Services Contract: Thank YOU. You guys do awesome service!”
Marc Karell, Climate Change & Environmental Services, LLC – New York, February 6, 2013

Regarding Certificates of Insurance: Holy cow, Barbara, that was fast! You are going to spoil me.”
David Williams, Zipper Geo Associates, LLC – Washington, February 1, 2013

Thanks Matthew. I will try to strike this from our contract. (You have an article for everything … and they are helpful.)”
Chantal Bowen, PE, Bowen Civil Engineering, Inc. – Florida, January 31, 2013

Regarding AE Resource Webinar – Negotiating the Professional Services Contract: I felt some feedback was warranted for yesterday’s webinar because I found it to contain some great advice beyond the technical aspects of so many webinars that only deal with concepts revolving around the details and wording of contracts, etc. I believe Tom’s presentation was right on the mark concerning how he stressed that having a good working relationship with a client is as (or more) important than any written document. His comments on how to say no” gracefully without ‘ruffling feathers’ was equally important. Please pass this along so he knows his presentation was appreciated, and that I firmly believe he was right on the mark with the information he presented. Also, thank you to Hall & Company for sponsoring this and making it available.”
Bruce D Gordon, CCM, PSP, W&WW Construction Management – Maryland, January 16, 2013

Regarding AE Resource Webinar – Negotiating the Professional Services Contract: This was a great presentation. I appreciate the approach you took with giving ideas for negotiating based on Interests and some specifics on good and bad clauses. I like the concept that the contract does not necessarily have to be perfect, it just needs to serve the interests of both parties; it’s not about the paper contract itself, it is about the relationship.”

I had three of my engineers and our office manager with me for the presentation and they agreed that there was a lot of useful ideas for negotiating as well as good communication skills in general. I joked with them that this would benefit them well in negotiating with their boss!”
Marjorie Lund PE, SE, Lund Wright Opsahl – Washington, January 16, 2013

Thanks very much Julia for your hard work. John Di Benedetto,”
Di Benedetto Associates – Pennsylvania, January 10, 2013

Chris – We have been extremely satisfied with all of your help especially this past year! We will most likely take advantage of the webinars as we have in the past as we do need to keep up to date on risk management and our licensing continuing education hours. I will see if I can recommend you to some of our friends in the construction industry.”
Randy Sherman, Weaver Sherman Design – Indiana, January 10, 2013

Julia – You are, of course, once again, awesome!”
Jeffrey Heden, PE – JC Heden and Associates, Inc. – California, January 9, 2013

So, not only do you guys provide exceptional service as it relates to my insurance needs and such, and you guys so nicely gave me my favorite PEN that I’ve been using at work for the past two years (it’s kinda triangular shaped, fits really nicely in my hand, nice weight, writes smoothly), but now, on top of everything else, you guys sent me, without a doubt the absolute BEST holiday card I have ever received from any company in roughly 15 years of working. Outstanding work out of you guys. I commend you and your colleagues on your efforts across the board.”
Michael Clayton – Delaware, January 9, 2013

I recommended (Aeris Environmental) to you. After taking my advice he has mentioned on a couple of occasions how happy he is with H&C.”
Gary Yoder, Resolute Environmental – North Carolina, January 8, 2013

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