AE Blog - Creating a Culture of Professional Liability Issues Awareness
Changes in the Scope of Work (SOW) are common during the design process. Some are minor changes and some can have significant impacts on schedule and budget. Timely notification to the client that the SOW needs to be revised is essential for maintaining good relationships with your clients and for you to properly manage the schedule and budget.
Please contact me for the Change in Scope form that I have used successfully. It is simple, straight forward, and can be issued quickly to the client providing the desired documentation that the scope has changed. Use of the form can also establish with the client that SOW changes are important, whether or not they require a change in
schedule and/or budget. Scope changes early in the project often require minimal effort to implement so the consultant may choose to make the change without schedule change or additional cost. Documenting no-cost SOW changes also preempts the client from asserting that the consultant is “nickel and diming” him when a SOW change warrants a schedule change or additional compensation.
All too often design professionals accept verbal direction from the client that is not within the SOW, proceed with the change if is minor, believing that it can be absorbed within the budget. This sets an undesirable precedent with the client who can come to expect that “scope creep” is an acceptable process. By using the form, future requests for change
in SOW can be expected to be documented and, when appropriate, result in revisions to the schedule or budget.
To learn more about the services provided by Lowe Consulting, LLC, please visit my website Lowe Consulting, LLC. Please also view my Introductory Offer at the Hall and Company website Introductory Offer.