AE Blog - Promise of Service
Hall & Company posts client testimonials about Professional Liability Insurance services on line at https://www.hallandcompany.com/testimonials.php. Each month we also are sharing a story that illustrates how our staff goes beyond a “Promise of Service” to deliver both value and quality to the A&E community.
In February 2014, Sandee Watson placed a new policy for a land surveying firm located in New Mexico. The firm’s insurance agent was actually the principal’s brother, so naturally they were skeptical about moving their policy to a new agent in a different state. But they knew of Hall & Company’s specialization with design professionals, and they were concerned with the continually rising cost of their insurance so they allowed Sandee to do some comparison shopping for them. With about 10 days to go before their renewal, Sandee developed terms from a half dozen insurance companies and was able to place this firm’s policy for a premium savings of $2800 while maintaining the same quality of coverage and enhancing some customer service features, including education.
Our promise is that, like you, we are professionals. We earn new business by providing competitive quotes, thorough coverage comparisons and responsive service. You will be surprised how pleasant and rewarding shopping for E&O insurance can be.